With Freshworks CRM, combine the power of marketing automation, contact management, and chat, in a single, smart solution. This CRM software acts as a single source of truth and provides a 360° view of a customer by combining customer interactions in one place.
As an expert Freshworks consultant in Dubai and with certified cloud specialists in-house, Databeys is happy to help customers explore further possibilities with Freshworks applications.
Freshsales by Freshworks, has a great combination of integrated communication tools and AI-powered features that take the conventional sales pipeline beyond the rudimentary capability of tracking and managing deals.
Salespeople need to know who opens and disregards their emails. They can cultivate these prospects by learning who is interested in their product thanks to this. Automatic linking exports pertinent data to contact records right away. The solution is selective in how it displays metrics and it recognizes the pertinent information in an email without your intervention.
One of the few systems, Freshsales, allows calls to be transmitted directly to it without the need for additional gear or software installs. To keep track of the history of your discussions, you won't have to spend time migrating your data to this solution. Alternatively, you may simply give notes or phone numbers to your contacts, or you can have the app automatically dial their numbers.
The capability of a CRM software to keep track of previous talks and utilize them to organize future communication is a key feature. With the help of Freshsales, you may research a contact's past during a conversation to learn more about their hobbies and how they connect with your product. This will make it easier for you to clinch deals with hot leads and prospects.
Freshsales provides assistance for your Freshdesk tickets by presenting pertinent rep chats and other information on thorough lists. With the use of this integration, you may determine how customers feel about your product and forecast renewal rates and sales. Additionally, you may edit all field properties, keep your team members informed, and utilize the same solution to resolve your CRM software tickets.
The main feature of Freshsales is that it not only gathers data but also gives users easy access to managing it once it is ready. It provides a variety of standard reports, including email reports, territory, pipeline, and more, all of which are neatly shown on dashboards.
The vendor provides complete technical assistance from a skilled and experienced team to address all of your problems. All packages include support. To understand how to use matrix analytics and import/export data from the solution, they can even read professional publications on reporting.